ACCOUNT DELETION REQUEST
You have the right to request the deletion of your personal data/account when it is no longer necessary for them to keep it.
How to Request Account Deletion:
To request the deletion of your account, don't hesitate to get in touch with us via email at:
Email: [email protected]
CONTACT US
If you have any questions regarding this Privacy Policy, feel free to reach out to us.
FPT AdTrue Advertisement Joint Stock Company
Address: Dong Nam Urban Area, Tran Duy Hung Street, Trung Hoa Ward, Ha Noi
Email: [email protected]
This privacy policy applies to the Screw Puzzle: Nuts and Bolts app (hereby referred to as "Application") for mobile devices that Wemaster Game created.
HOW WE COLLECT PERSONAL DATA
Data We collect and handle personal data responsibly through various means, and always prioritize the protection of your information.
Types of Personal Data Collected When using our applications, we may collect:
- Log Information: IP address, access time, and device type.
- Device Information: Manufacturer, operating system, time zone, and language.
- Device Identification Number: IDFA, Google Ads ID, Game Center ID, etc.
- Usage Information: Game progress, scores, achievements, and interactions with other players.
- Commercial Information: Purchase history and preferences.
Other Data Sources If you log in through a third-party platform like Facebook, Apple Game Center, or Google Sign-In, we may collect additional information such as display name and profile details, provided you authorize the platform to share this data.
HOW WE USE INFORMATION
We utilize your information for the following purposes, with each purpose based on the legal grounds applicable to the specific type of personal data:
- Processing orders, responding to inquiries, and improving services.
- Sending news, updates, and technical support.
- Providing personalized advertisements and improving your experience.
The processing of data for these purposes is necessary to fulfill the contract you're a part of, enabling the operation, maintenance, and updates of the application, as per Article 6(1)(b) of the GDPR ("balancing of interest rule").
- To send you news and marketing materials based on your preferences, including information about Scopely or third-party services we believe may interest you
- To enhance your experience, maintain your preferences and settings
- To review service usage, develop new products, and analyze data to improve our software, content, marketing, and support
This processing is based on our legitimate interest in delivering personalized content and improving our services under Article 6(1)(f) of the GDPR.
To provide personalized advertising and promotional content to users who have agreed to share their Advertising IDs with our ad network partners
We also process information from other sources to:
- Fulfill product orders, address inquiries, and communicate with you
- Understand your preferences and provide better, customized services
- Deliver information and updates about services and applications that may interest you
These actions are justified by our legitimate interest in offering relevant advertisements and content and enhancing our services, per Article 6(1)(f) of the GDPR.
SHARING INFORMATION
We may share your information with:
- Social media platforms.
- Third parties for legal or collaborative purposes.
- Advertising networks, with your consent, to provide personalized ads.
CHILDREN’S PRIVACY
Our services are not directed at children under 13, and we do not knowingly collect their data. If we learn that such information has been collected, we will delete it immediately.
SECURITY
While we strive to protect your personal data, no method of transmission or storage is completely secure.
PUSH NOTIFICATIONS
You may receive notifications about game updates or promotional messages. You can manage these settings on your device.
DATA RETENTION
Data Retention We retain your information as long as necessary for service provision, legal obligations, or resolving disputes. Usage data is generally kept for shorter periods unless it enhances service security or functionality
YOUR RIGHT
Rights of EEU Residents We process and respond to your requests without unnecessary delay, typically within one month of receiving the request. However, if the request is complex, we may take up to three months to respond, as permitted by Article 12 of the GDPR.
Right to Access You have the right to request access to the data we process about you, as outlined in Article 15 of the GDPR. This includes details such as:
- The purpose of the data processing.
- The types of personal data involved.
- The recipients or categories of recipients of the data.
- The expected retention period for the personal data.
You are also entitled to receive a copy of the personal data we process. Note that access may be restricted due to intellectual property or trade secrets.
Right to Object You can object to our processing of your personal data if it is based on the balancing of interests rule under Article 6(1)(f) of the GDPR, as per Article 21. If you object, we will stop processing unless we have legitimate reasons that override your rights or the processing is necessary for legal claims.
You can also object to the processing of your personal data for direct marketing at any time, and we will stop processing your data for this purpose.
Right to Rectification You have the right to have any inaccurate personal data corrected, as per Article 16 of the GDPR.
Right to Restriction You may request the restriction of your personal data processing in specific circumstances, as outlined in Article 18 of the GDPR. If granted, we will only process your data with your consent or for legal reasons, such as to protect a person or for the public interest.
Right to Withdraw Consent If we have requested your consent for data processing, you can withdraw it at any time under Article 7 of the GDPR. Once withdrawn, we will stop processing the relevant data, unless legally required to retain parts of it. Withdrawing consent does not affect the legality of data processing carried out before the withdrawal.
Right to Data Portability You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format. You can also request the transfer of this data to another controller if the processing is based on consent or contract performance, as per Article 20 of the GDPR.
Rights of California Residents We aim to respond to verifiable consumer requests within 45 days. If more time is needed (up to 90 days), we will inform you in writing. Any disclosures will cover the 12 months prior to the request, and we will explain any reasons for non-compliance. For data portability requests, we will provide your data in a format that allows easy transmission to another entity.
Right to Opt-Out Under the CCPA, California residents can request that businesses stop selling their personal information to third parties.
Right to be Informed You have the right to know what categories of personal data we collect and the purpose of its collection. This information is provided in our Privacy Policy, which is updated at least annually.
Right to Disclosure You can request disclosure of the personal data we have collected on you within the past 12 months. Our Privacy Policy outlines the types of personal data collected, the sources, and how it is used.
Right to Deletion You may request the deletion of your personal data collected within the last 12 months. However, in some cases, we may be required to retain data for a period, such as to provide services, address security issues, comply with the law, or fulfill other obligations. If no such obligations exist, we will delete your data upon request.
CHANGES
This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.